[by Thomas Werner]
During difficult economic times it is easy to become frustrated as you work to hold onto existing clients while growing and changing your business. Do your best not to let your frustration enter into your work or your conversations, the end result will only be detrimental to yourself and your business.
Clients choose photographers, videographers, editors and artists based not only on their ability to problem solve and deliver an outcome that meets their needs, but to do so in a manner that is as problem free as possible. Personal vision, creative ability, pre and post production, professionalism, good business practices, experience, and technical acumen are integral, but they are just part of the problem solving package that we bring to the table as creative entities. Remember that the person hiring you also works for someone else. Their job may depend on not only on the quality of work that you deliver but also the manner in which you create and deliver it.
The next time that a client emails, calls, texts, facebooks, tweets, or invites you to a meeting, take a minute, clear your head, remove your emotions, and focus on the visual and production issues that the client is bringing to the table. Let them know how your unique skill set will solve their problem in the manner that best fits their needs. Then ask yourself how you can do so while making the project and everyone’s life as problem free as possible, while being paid fairly.
The challenges of a shifting a business climate can be frustrating. Don’t let manifestations of your frustration be your downfall. Remember, we are not entitled to success, we have to earn it, and working with your clients in a positive manner is one of the keys to that success.
via Strictly Business.